Help Phone Often Just Shuts Down

[bonobo]

I bought a Puerto Rican version of the Razr in January for use here in Thailand (no one sells Motorola here).

I like the phone, but more and more often, it just shuts off. I can restart it normally, and it works fine. But I am missing lots of calls.

I don't know if it is shutting off when call comes in or just anytime. I do get some calls, though.

The only ap I have installed is to turn the internet connectivity on and off, and I have had that since January. This issue of just turning off has only surfaced this month.

Any suggestions?

 

[narayanan9190]

I bought a Puerto Rican version of the Razr in January for use here in Thailand (no one sells Motorola here).

I like the phone, but more and more often, it just shuts off. I can restart it normally, and it works fine. But I am missing lots of calls.

I don't know if it is shutting off when call comes in or just anytime. I do get some calls, though.

The only ap I have installed is to turn the internet connectivity on and off, and I have had that since January. This issue of just turning off has only surfaced this month.

Any suggestions?

Weird ! get your phone checked...since when did this problem pop up?

 

[bonobo]

It just started about 3 weeks ago. I noticed when it happened once. There was sort of a quite popping sound, and the phone was off. But when I then push the power-up button, it powers up fine.

I work in Thailand, and Motorola pulled out of here some time ago, so there isn't any place for me to take it to get checked.

 

[narayanan9190]

It just started about 3 weeks ago. I noticed when it happened once. There was sort of a quite popping sound, and the phone was off. But when I then push the power-up button, it powers up fine.

I work in Thailand, and Motorola pulled out of here some time ago, so there isn't any place for me to take it to get checked.

I sincerely suggest you to contact the motorola customer complaints sections and register a complaint with ur imei number....
you told you are in thailand right ? i just checked the moto site and found the number to contact them
662 351 8666 is the number to contact moto mobility support center..

dont call from the phone that you want to register a complaint about!