Phone settings resetting to default after restart

[pxlnnja]

Samsung Galaxy S6 (SM-G920T)
Android 7.0

Starting about a month ago, whenever I restart my phone, certain phone settings reset to the default settings. These are some of the settings I notice resetting:

- Pull-down menu buttons
- Sounds and vibration
- Notifications
- Display

There are likely more; these are just the ones that are obvious to me. App settings seem to be fine.

Any ideas what the cause could be? I've investigated if it might be something with recently installed apps but that doesn't seem to be the case.

 

[ocnbrze]

not sure really what could be causing it. maybe try the phone in safe mode and see if it still happens.. and i would be prepared to do a factory reset, if it does happen in safe mode.

also i would start looking for a new phone. the s6 is pretty old and some things over time may not work as well.....especially apps and even your browser as everything gets updated to newer updates.

 

[pxlnnja]

Thanks for the quick reply. Tried safe mode and it still happens. Might have to try a factory reset.

Yes, ideally would like to get a newer model soon, but other than this issue the phone is still working great.

 

[ocnbrze]

Thanks for the quick reply. Tried safe mode and it still happens. Might have to try a factory reset.

Yes, ideally would like to get a newer model soon, but other than this issue the phone is still working great.

yeah sounds like a factory reset is in order.....sorry....keep us posted.

 

[pxlnnja]

Did a factory reset and seems to be restarting fine now - settings don't reset.