Phone shut down

[geriksson79]

The screen freeze and the phone shut down with a small display indicating lo battery although the battery was indicating 70 percent seconds before shut down. Not posible yo restart. Connecting the Charger and indicating battery level 45 percent right away and restart possible. Please help.

 

[ocnbrze]

could be a software issue where a factory reset might fix it. it could also be hardware where a battery replacement might work.