Hey, gang. Starting about 2-3 weeks ago, my phone began shutting down in the middle of internet use, checking e-mail, and at other random times. After the unit shuts off, the word "Samsung" appears on the screen for several seconds, after which the phone will not turn on.
The only way to allow the phone to turn on again is to plug it into a charger. When plugged into a charger, it powers up normally, but the display reflects that the battery is anywhere from 60-75%, which is confusing.
As an additional piece of information to help some of you all to hopefully help me out, recently, when the blue "charged" light comes on, I'll take it off of the charger and make a note as to the level of battery charge. Sometimes it is as low as 80-85%, despite the blue light.
If some of y'all can help me with this situation, I'd really appreciate it.
Thanks a lot in advance.
Regards,
sp91546
The only way to allow the phone to turn on again is to plug it into a charger. When plugged into a charger, it powers up normally, but the display reflects that the battery is anywhere from 60-75%, which is confusing.
As an additional piece of information to help some of you all to hopefully help me out, recently, when the blue "charged" light comes on, I'll take it off of the charger and make a note as to the level of battery charge. Sometimes it is as low as 80-85%, despite the blue light.
If some of y'all can help me with this situation, I'd really appreciate it.
Thanks a lot in advance.
Regards,
sp91546