Phone won't Ring

[BPerth]

Hi,

I have an Android phone I bought from china (need I say more!).

It was called a Gryphon, although dialing *#06# reveals 2 numbers:

imei1: 358809026445389
imei2: 358809026581753

These numbers reveal a phone, JINPENG S2000, that looks nothing like my phone and has totally different specs.

The phone I have has a 5 inch screen, 5 mp cam etc.

It actually works OK but has developed a problem, namely that it doesn't ring. During incoming calls the phone vibrates but does not ring. I've tried resetting the audio profile and restoring factory defaults.

Is there a way I can be sure about whether the problem is a hardware or software problem?

What else can I try to get it to ring again?

It's a pity. Apart from this it's not a bad phone.

Any helpful suggestions appreciated.

Thanks

BPerth

 

[fordgt72]

BPerth,

Probably already tried this but, have you tried changing your ring-tone? Also when you select a different ring-tone can you hear it(should play as sample). If not then what happens when you play music or video files, can you hear them?