Help Photon 4g camera issue

[Islandbiker]

Hi there. Im just gettin into technology and i have a question. I have a motorola photon 4g and my camera stopped working. It loads up and all the funtions just has a black screen. Sometimes the front camera works. Ive pulled the battery. Forced
stopped it an all. Is there anyone who knows about this issue. Thank you

 

[Citizen Coyote]

Try installing a different camera app (like Camera Zoom FX) and see if it has the same problem. If it doesn't, then you know it's the stock camera app that's causing problems. You can either live with it or do a factory reset. If the second app does the same thing, you'll probably want to take it to a Sprint store for repair.