pictures blurry

[Android Question]

Hi,

We have a anew HTC Droid Incredible 2.on Page plus.
It trys to focus but never can. I have tried tapping the box, toggle auto focus, playing with the settings without success. To note the right side of the image has a moon shaped shadow

Thanks for your attention to this

 

[Rukbat]

You HAVE removed the plastic protective cover from the lens, right?