Pixelation after stitching

[Michael Fowler]

Hello guys I have a new hear 360 2017 version.
I took it on holiday with me and got some footage. I have transferred it over to my computer and watched the raw footage unstitched and it looks fine. However when I have stitched it with the Samsung software provoded it is so pixelated I can't make anything out. I've tried redownloading and reinstalling the software and transfering the files on to the computer and filming with different SD cards and nothing seems to help.

Does anyone have any ideas?

 

[Dannydet]

https://www.samsung.com/global/galaxy/gear-360/specs/
Check your video output settings when stitching

 

[Michael Fowler]

I have disabled hardware encoding and decoding and this seems to have fixed it. Thanks

 

[MichaelFowlerIsTheGOAT]

I have disabled hardware encoding and decoding and this seems to have fixed it. Thanks

You are the absolute GOAT (greatest of all time). I searched the whole internet, installed APK`s on my phone (app), contacted SAMSUNG support and even tried to disable hardware encoding and decoding, but didnt restart the app. I almost gave up, my last google search brought me to this page and I just tried it again, it works.

I dont know if you will ever read this, but thank you so much.
Finally i have some clean 360 vids.

Thanks man