A
Android Question
Guest
My Galaxy note 3 will no longer download/update app via Wi-Fi in my home, it will download apps using the phones own connection to my mobile network.
I have tried many different fixes for this.
Factory rest phone
Factory rest router
Clear data and cache from google play store (in application management)
Clear data and cache from google play services (in application management)
Clear data and cache from google download manager
Remove google account from phone
Add google account back on phone
Created a new google account
Added port forwarding to my router (5228) for the port google play store use.
And all of the above have had no effect. As well as this I have contacted my ISP to check that there was nothing blocking access at there end to the google play store and they confirmed that nothing was blocking access, as well as this I can browse the internet on my phone. Along side this I checked that my Wife's phone a galaxy note 4 mini could access the play store to download/update apps and it can I have now reached the end of the line with what to do to fix this issue.
I have tried many different fixes for this.
Factory rest phone
Factory rest router
Clear data and cache from google play store (in application management)
Clear data and cache from google play services (in application management)
Clear data and cache from google download manager
Remove google account from phone
Add google account back on phone
Created a new google account
Added port forwarding to my router (5228) for the port google play store use.
And all of the above have had no effect. As well as this I have contacted my ISP to check that there was nothing blocking access at there end to the google play store and they confirmed that nothing was blocking access, as well as this I can browse the internet on my phone. Along side this I checked that my Wife's phone a galaxy note 4 mini could access the play store to download/update apps and it can I have now reached the end of the line with what to do to fix this issue.