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Help Please help. "Gmail/Play store has stopped working"

S

superman1973

Newbie
Hello, been here before and have received great amounts of help, however i have a new one for you that has stumped me.

Okay for starters, wednesday morning my Paypal acct was hacked. sucks i know. Anyway, as a method of blocking out the intruders i had reset all my passwords. Everything, wireless key, paypal, ebay all of it Gmail included. Thats where the fun begins.

after changing the password and re-entering all the necessary info on everything thats when the tablet started telling me "gmail has stopped working". on occasion my android phone has done the same thing (LG Motion. pcs thing)

I have attempted clearing the cache on everything. force closing, removing acct-shutting off and restarting to enter again and the same issues keep persisting. even cleared out phone and tablet, restarting both. no luck

I did call Nexus support, they of course suggested factory reset but from doing a little looking into this issue i havent yet seen anyone whom that worked for. plenty of people still had the issue afterwards from what i've seen.

This is where i wanted to rattle your brains a bit, didnt know what i had affected (if anything) by changing password. or if having 2 devices is causing issues.

i'm at a loss. afraid if i factory reset then i will not be able to fire up play store again and lose all apps. i love the tablet tremendously but want to see if this is a correctable issue before (hate to do it) returning it/exchanging

Chrome still works (crashed once) and i have cleared out the cache on everything named google/gmail. any suggestions?
 
Have you tried just removing your google account completely then adding it back (as opposed to just changing the password)?
 
What all have you cleared the cache on?

Figure anything is worth a shot now.


Also, any chance you are rooted and can backup everything before doing a FR?
 
ok, i cleared the cache and fprce stopped everything with the google name, including currents, maps. wallet, gmail and basically anything i could find associated with the stock apps.
I also installed (through dropbox since store isnt working) Advanced task killer and stopped all apps.
cleared acct name off tablet, ran task killer and turned off tablet from there.

just now fired the tablet back up and was excited. gmail ran for 4 seconds then stopped. play store the same.

Still sitting at ground one here. any other ideas?

(oh, sorry for delay in response. had to deal with hackers wiping out my paypal and bank accts. fun times)
 
no root. sorry, forgot to mention. is it worth rooting tablets? i had rooted my phone because of limited space but dont have that problem on the 32gb yet
 
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