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Help please help me, huge problem

Salvi

Newbie
I can't seem to find a Galaxy S2 forum, so this is my only chance:


I ran into some serious trouble and am looking for any help you can offer.

Last night, I plugged my phone via USB to the computer to do some file transfers. But I decided to also do a backup which I haven't done in about 5 months. When i loaded KIES, it said I needed to update it, so I did. No problems, and KIES restarted. Needless to say, I didn't do the backup, since I figured I'd update first.

When it restarted and connected to my phone (GS2), it also told me my firmware is out of date and that it will update it (I had 2.3.3, but I don't know if that is what was means, 2.3.3 is the Android version, probably different from firmware). It said it will make my phone faster and more responsive.

It downloaded, updated, downloading at about 3MB/s for a minute or so (so about 200MB??). Anyhow, it went through the process, and when it was done, it told me the phone needed rebooting. When I looked at the phone, it was already rebooting by itself.

However, at that point, the black screen of start up showed up (with white letters saying GALAXY I9100), after that, the beautiful graphics came up (purple and green and red), and finally, the S logo which is there when the phone loads. However, that is where it sits, for hours, and will not go further.

However, it's not frozen, it sits there, but the S goes through the colour phazes, as if it's loading something, and every 10 seconds or so, a small vibration can be felt as well, lasting a few 10ths of a second. The white S all the while is going through the colourful phaze, like it's working on something, trying to load?.

I left it like that all night, but nothing, and if I unplug it, that drains the battery within a few hours. I removed the battery to no help. The only explanation I have is that somehow the update was not finished, but it did say it was, and it rebooted. My phone is not rooted.

I have lots of data, but most of it is backed up, I care more for the phone. It is not rooted, but it is unlocked (originally VIRGIN in Canada, but now running Telus, Canada)

Other than this, the phone was always perfect.

Thank you in advance.

I'm hoping to all hope that I can get through this, even today being without a phone is crazy, and I paid good money for it a year ago! Please.
 
Just wanted to let everyone know that all is fine.

But something weird happened.

The only way to fix it was to do a cache erase and factory reboot via the three button reset to the bios, or whatever you call it.

But funnily enough, once it was done, I all of a sudden had Android 4.0.3 on it, which is amazing (I could never update before, and was stuck with 2.3). So while the problem scared me big time, it went from sorrow to joy in about 12 hours.

I still don't understand how a factory reset put the brand new Android with all its features and apps on my Galaxy, the only thing I lost is my contacts from the phone and email info, everything else was left intact (personal files etc.) and I could restore the contacts later and of course settings up email accounts is easy so no problem there.

I'm very happy with the new Android, my phone feels completely different, much more responsive, it never lags at all now, and I'm running Apex Launcher.

While I'm at it though, I figure maybe there is an answer also to the following: Is there a way to remove the old regular launcher from being in the background always? Sometimes, on occasion, when I exit email, once every 10 times, instead of going to Apex, it goes to regular original 4.0.3 launcher, but I have a app link on the home screen, and I just push it, and instantly the Apex launcher is back in action, but this makes me feel as if the Apex launcher is running on top of the original rather than replacing it, am I right in this? Is this the way it's supposed to be?
 
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