please help me urgently

[hayamz yoyo]

hi there
My S3 was full of credit a week ago and in this whole week I didn't make calls or send messages even the mobile data was off , I didn't connect to the internet with any possible way for this whole week , and today I wanted to make a call but it tolds me that there's no enough credit to make a call or send a message or even connect to the internet via mobile data , can I know if it's the device's problem or what ?? I started to hate it I hope you can understand my problem

 

[SUroot]

Speak to your carrier first so they can tell you where the money went. That's the first step

 

[philayl]

Have you received any texts? I got suckered by a premium rate message service after visiting a software website, 3 texts a day at

 

[Szadzik]

Only your carrir can tell you what happened with the credit.