Help Please help!

[quauab]

I have a Metro Huawei m931 - Premia. At boot-up the screen reads "Unfortunately, the UI has stopped" and "Unfortunately, the setup wizard has stopped".

Resetting back to factory does not fix this problem. What else could I try?

 

[Rush]

Hopefully we'll be able to assist you with your concern here at Android Forums.

Welcome aboard, quauab.

Are you rooted?

 

[quauab]

Thank You. Looking forward to this...I've never been part of a forum.

 

[Spec2nirvash]

If phone is still under warranty (meaning you have owned it less than a year and haven't tampered with it), you can try bringing to Metro for exchange, or you can try rooting, pushing OUDHS custom recovery and installing a custom ROM.

You should be able to root and push recovery even if phone won't run after booting.

Here are the links:

Rooting guide/download:

http://androidforums.com/premia-4g-all-things-root/710664-oudhs-guide-rooting-your-premia-4g.html

Custom recovery thread:

http://androidforums.com/premia-4g-all-things-root/732534-oudhs-clockworkmod-recovery-1-0-3-4-a.html

Here is the forum where you can find everything you will need, and scroll down to ROMs to select your firmware:

http://androidforums.com/premia-4g-all-things-root/745335-premia-4g-atr-guide.html

Lastly: Follow instructions closely, as rooting and flashing stuff to your phone poses a risk of bricking if you're not careful!! Go here to the all things root side of Premia forums ---> http://androidforums.com/premia-4g-all-things-root/, there are a few people here that can help in case you run into trouble or have any more questions about your Premia. And welcome to the forums

 

[quauab]

Yes, am rooted.

 

[ajamie234]

Sorry to say but metro no longer sells and huawei no longer makes our phone best bet is to flash a custom rom I'm on the latest stock 77

 

[verdooch96]

did anything specifically set this off as in tweaks or mods? any other issues? how did you root? have you tried wiping data/cache or fixing permissions via clockwork recovery?

 

[Spec2nirvash]

did anything specifically set this off as in tweaks or mods? any other issues? how did you root? have you tried wiping data/cache or fixing permissions via clockwork recovery?

It almost sounds like a deleted system file. Only way to fix is to flash another ROM or reload the backup that should have been created immediately after rooting, which hopefully was done

 

[phillyundead]

I had a premia replaced the end of September. They just had me pay shipping. They have to honor their warranty for the first year. HUAWEI does it mean.