Help POP Ups on android phone

[tundra1]

I have been receiving weird pop ups on my HTC Eye running android 4.4.4, I have tried malawarebytes hoping to remove it but if finds nothing, Im not sure if the pop up is legit but im getting others I know are not has anybody seen this or know if it is real or how to remove it

 

[Mikestony]

No, that is not legit at all.
When does that pop up? Randomly?

 

[funkylogik]

Wow that's pretty shady stuff man

 

[Mikestony]

Wow that's pretty shady stuff man

Yah, not to mention the speling airors in it

Anyway, @tundra1 , perhaps try this app to scan for addons and such?
https://play.google.com/store/apps/details?id=com.denper.addonsdetector

 

[tundra1]

This morning I unplugged phone from charger and pulled down on notification bar and this popped up

 

[tundra1]

Also my wife has Samsung S5 she gets the same pop up I posted first.

 

[EarlyMon]

Go to your settings, Apps, All and clear data on all browsers installed. If it's a browser hijack, that may help.

And try Addons Detector as suggested earlier.

 

[EarlyMon]

And don't click on bogus links offering free crap.

facebook.com-claimprize.link - the link you were on when you got the second problem - is the problem.

There is no prize there, that is a malware site and the popup you posted is the bait.

Facebook has a way to warn you of that site and others -

https://www.facebook.com/pages/Latest-Scam-eMails/114458841959392

You never win prizes or free phones from Facebook, Twitter, Instagram or anywhere else, and it is never harmless to click the links to see what's there.

After you clear all browser data and any apps with bad mojo discovered by Addons Detector, switch to a browser that lets you add an ad blocker - that won't fix everything but will help somewhat with your safer browsing.

If you choose the Dolphin Browser, get the Ad Block here -

https://dolphin.com/lab/en

If you go with Firefox, use this one -

https://addons.mozilla.org/en-US/android/search/?q=Ad+block&appver=&platform=

And use Ad Block +.

Ditto for your wife's phone, you both have the same problem now.

Hope this helps.

 

[tundra1]

I went to all apps but dont see a way to clear data other than one at a time, sorry any thoughts, also we have never clicked on these adds, I have seen them but never click them, I know nothing is free and its all scams, thanks

 

[EarlyMon]

Wow, what a drag. Is this going to be a multi-year exclusive contract with T-Mobile, or are they going to release the phone on other carrier's networks shortly after?

Yeah, wasn't accusing you, just important that you knew, which, cool you did.

Yes - you have clear each browser's data one at a time.

And yes - you can get browser hijacking without clicking things.

And definitely don't forget Addons Detector ok.