I have just bought a Samsung Galaxy Tab 2 10.1 and am having no success in connecting it to my PC (Windows XP) to transfer music and other files from the PC.
When I connect it to a USB port the balloon at the bottom of the PC screen comes up with "Found New Hardware - Samsung Mobile MTP Device". Nothing else happens. When I click on "My Computer" in Windows the device is not shown.
I have downloaded the Samsung Kies software and tried to connect with it but it stays in the "connecting" mode and nothing more happens.
I have also downloaded Samsung's current USB driver release, but to no effect.
I may well be missing something very basic and obvious but would be most grateful if anyone could help.
When I connect it to a USB port the balloon at the bottom of the PC screen comes up with "Found New Hardware - Samsung Mobile MTP Device". Nothing else happens. When I click on "My Computer" in Windows the device is not shown.
I have downloaded the Samsung Kies software and tried to connect with it but it stays in the "connecting" mode and nothing more happens.
I have also downloaded Samsung's current USB driver release, but to no effect.
I may well be missing something very basic and obvious but would be most grateful if anyone could help.