I purchased the phone in UAE but I live in India. The phone has not been released in India. When I try to download some apps from the Play Store (such as Facebook and WhatsApp), it says 'Downloading' but there's no percentage or anything. I left it for some time and it still said downloading after 30 minutes or so. I was using Wi-fi to download the app and had no SIM in the phone. Some other apps like VLC download properly and work fine.