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Help problem with my keypad

amina2628

Lurker
during a call my phone don't send the tones for extension that i dial, i do can listen when i press the key, but the phone is not send the tone to the other party, the strange thing is that if i call my voice mail and enter my password it works, or when i call boost mobile too. but if i try to call any other place like directv or a calling card and i have to choose any option just wont work.:confused::confused::confused::confused::confused::confused:
 
Just got that today on my warp 4g. Called boost, they told me I have to pay 100 bucks for deductible. B/S... So called ZTE, they told me do factory restore, but first use backup program. If they was talking about Joinme app, it sucks and unless they are talking about auto backup to google, then IDK.
 
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