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Help Problem with numeric keypad missing keys

beermad

Lurker
A friend has recently bought an S4 Mini and she has a strange problem with the stock keyboard.

When she taps in a number field, so that the numeric keypad pops-up, some of the buttons on the keypad (specifically the dot, comma and dash) are blank. And they also don't do anything (so she can't even enter decimal numbers by guessing which button it should be).

I wonder if anybody has seen anything like this, or (more importantly) can suggest a remedy.

Thanks.
 
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