I have a galaxy S5 and I have had some issues with friends receiving images occasionally. It's a specific friend with an S4 active where she cannot view the image when it's received.
Specifically, today I took a picture of an email on my computer monitor and sent it to her via mms (I use textra). She received a file that she cannot view but when she sent it back to me, I could view it fine.
My screenshot:
Her Screenshot:
She says I am the only person this has happened with and it has happened multiple times. Not every time, but occasionally.
Any help or direction would be grateful. I don't know if it's her or my phone so I posted this in the S5 forum too just to be sure.
Specifically, today I took a picture of an email on my computer monitor and sent it to her via mms (I use textra). She received a file that she cannot view but when she sent it back to me, I could view it fine.
My screenshot:
Her Screenshot:
She says I am the only person this has happened with and it has happened multiple times. Not every time, but occasionally.
Any help or direction would be grateful. I don't know if it's her or my phone so I posted this in the S5 forum too just to be sure.