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Help Problem withe gallery and Whatsapp

Y

yariv245

Lurker
I have album of Whatsapp pictures it has 2000 pictures...

I looked in the album and it wont show me the old pictures,its show me just several old pictures and the rest is duplication of the pictures

If I look throw the Whatsapp it remembers the old one but it search for them but cant find them, so it change and show another picture

There is a solution to save the old pictures?

Sorry for my bad English ,I hope you will understand me , but if you wont understand I will try harder.

Thx for the help :)
 
There is a chance something is corrupted.

First check whataspp folder to see if the photos are actually there. Whatsapp could be only displaying thumbnails, while actual photos were not downloaded.

To view whatsapp folder, use MY FILES application which comes with the phone, and look for:
All Files - Device Storage - Whatsapp - Media - Whatsapp Images.

If the images are there, then you could try refreshing the gallery by clearing the file index. To do so, go to Application Manager - view ALL - scroll till you find gallery. Open it and look for button; "Clear Data".
Press it and restart the phone. It will not remove any photo from the gallery, but it will trash all thumbnails and indexes, and rebuilt your gallery from scratch.
 
Then could be something corrupter. I surges you copy all the photos out of whatsapp folder, to new folder in gallery just to have them. Then backup whatsapp and remove it. Reinstall from scratch. While you won't be able to view them by touching the thumbnails in whatsapp , at least you won't lose them for good.
 
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