Little Green Robot
Well-Known Member
So recently my bolt started acting up. Phantom touches, unresponsive sections of the screen and the "m","k","o", and "12#" key on the keyboard to not work. It just hits the keys on either side. Can anyone help?
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Help Problems! screen going crazy!
- Thread starter Little Green Robot
- Start date
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- Tags
- htc thunderbolt
MustangChris04
Member
I would download a program called Multitouch Test.
With this you can open up a program and see if maybe your screen isn't responding in certain areas. If that is the case then your digitizer is broken and you need a replacement.
https://market.android.com/details?id=multitouchpro.tests&feature=search_result
With this you can open up a program and see if maybe your screen isn't responding in certain areas. If that is the case then your digitizer is broken and you need a replacement.
https://market.android.com/details?id=multitouchpro.tests&feature=search_result
Little Green Robot
Well-Known Member
So I downloaded that program and tested it and it appears as if there is a strip running vertically that is unresponsive.
MustangChris04
Member
I would call 611 and ask for a replacement. Let them know you've gone through troubleshooting at the verizon store but they told you they couldn't replacement because they weren't a corporate store. This will help skip all the BS and have them fedex you a new one.