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Help Problems with icons on home screen.

Dragonpoet

Lurker
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Hello all! Merry Christmas or Happy Holiday's, or whichever you prefer. Now, onto the problem I need help with:

I am having trouble with putting the icons on my home screen. Whenever I push the icon to view my installed apps (I am not sure if there is a specific name for this icon/button) and I tap and hold the icon for a app that is installed, let's say Facebook for example, it brings me to a screen where I can put the [Facebook icon] on my home screen. However, when I try to do this, it will either show a "big fantom icon" on the home screen or it will go into a folder that I did not tell it to go to.

I have installed apps from untrusted sources, so I didn't know if this is a glich in the Android OS, or if it the sign of a virus. I had no problems of the sorts when the phone was new and only had the factory apps installed and this problem started AFTER I had started installing apps from untrusted sources.

I have done virus scans with Avast, AVG, and CM Security, and they have only found PUP's (Potentially Unwanted Programs). I have also tried to reset "Launcher" by clearing the catche as well as cleaning the data associated with "Launcher".However, That did not solve the problem.

I am fairly litterate when it comes to OS's such as Windows and some what Ubuntu, however, when. It comes to Android, I am completely lost.

Device details:
NOT rooted
Manufacturer: ZTE
Model: Z958
Android Version: 5.1

I am not against doing a factory reset, but it would be a pain. Thank you for the help on advance.
 
I also left a detail out, I am sorry about that, my apologies.

The apps will also overlap each other this making one of the two "untappable". Thank you again for the help.

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I went ahead and just factory restored my phone. Is there anyway to close this thread? Thank you for trying to help mikedt! Is there anyway I can give you props/reps/points as a thank you?
 
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