Profile Update Error

[Android Question]

so yesterday i decided to do a phone swap with my dad. he has a Stock Samsung galaxy s3 and i have an epic 4g touch running cm10. When we called sprint to do the swap, the samsung galaxy s3 was succesful but the epic 4g touch was not. Sprint told us to update profile on both phones(which we did) but only the gs3 worrked. The Epic 4g touch did not let me update the profile and as a result,the two phones have the same phone number but only the gs3 is usable. Help? what should i DO?

 

[Rukbat]

Take the phones into a Sprint store, speak to the manager, explain how Sprint screwed up your phones, and ask him if he can get on the phone with Sprint and make things right. But be very nice, don't get angry, don't accuse him of anything. He didn't do anything, you're just asking him to help you.