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Help Prolems answering calls

R

Russki

Newbie
Does any one have problems answering phone call?
When I pull my phone out of my pocket 75% time my hand touches return or home pad and kicks screen out of call display. So I hear my phone ring but can't answer it as I'm in home screen or it just cancels my call. I thought it was something to do with the signal, but I tested it in present of Rogers sale rep and he was surprised that HOME and RETURN buttons can be activated in ringing mode.
Cheers
 
Mine does not do that when I hit the home key or Return key. If I press and hold return key and then select 'go to home without ending call' then I am stuck where the phone is still ringing and I can't answer it or go back to phone to answer it, this never happens by accident... I was just testing to answer your question.

I DO run into problems where if I start a heavy app like a big game and a call starts coming then I might end up in the home screen, hear the phone ringing but be unable to pickup.
 
Just realized, if I hit the back button it sometimes rejects calls, sometimes asks if it should go to home screen without ending calls.... so this explains why I sometimes end up missing calls just as I take it out of my pocket!!!
 
After performing factory reset of my phone (as was suggested by Rogers thech support) it seems the problem went away, NOT. These heat sensor pads are driving me nuts.
 
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