Proximity Sensor After 4.4.2 Update

[Omicron Note 3]

Hmmm... My proximity sensor crapped out two weeks post Kit Kat update. It blacks out once and stays blacked out. Pressing the home key reactivates the screen which stays on, no further proximity sensor activity.

Should've got a Nexus 5, no more Samsung or HTC crapware for me.

Sprint
SM-N900PVPUCNC5
N900P.12

 

[Rukbat]

It's under warranty - bring it to your carrier and have them replace it. (Samsung doesn't make the proximity sensor.) Just make sure you have everything backed up to something other than the phone.

 

[Omicron Note 3]

Problem solved thanks to the folks at xda.

It's a hardware issue -a little bit of compressed air into the earpiece and the proximity sensor's active again. Test it by a call and moving a finger on and off over the earpiece.

 

[Rukbat]

Good to know.