Question about Sending in phone for repair

[pgrommesh]

So my audio Jack is becoming really iffy on my droid and want to send it in to get an RMA before my warrant runs out, so I called motorola to initiate the repair. From what I heard, I have to mail them my phone and have them repair it, and be without a phone in the meantime. From what I read most people have the replacements sent to them before they send in the phone. Do I call up verizon instead? I don't want to be without a phone for 2 weeks.

Funny story: the lady on the phone typed up the rma problem as the "audio jock." That just sounds painful.

 

[skilaufen]

Can't you just go to verizon and get it replaced under warranty?

 

[pgrommesh]

Can't you just go to verizon and get it replaced under warranty?

Ya thats basically what I was asking, if Verizon Handled Motorola repairs as well, and if thats where people normally went.

 

[skilaufen]

Yes. You can take it to any Verizon store if it is under warranty (corporate store is probably the best) and they will swap your phone out. If your rooted make sure you unroot before taking it there.