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Help Random Data Dropping

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Nucco

Member
So I got my Droid 4 a few days ago through the company I work for and thus far it has been working flawlessly; great phone and I like it.

However, this morning I have no 3G data connection. I've tried toggling Airplane mode on/off, turning the Mobile Network selection on/off, and restarted numerous times. I thought maybe it was Verizon 3G was maybe just down in my area, but my Droid Incredible 2 is working just fine (actually mobile hotspotting off of it) but the Droid 4 just isn't getting connection. I know I'm in good service area looking at my DInc 2 with it's full bar count and 3G connectivity.

Has anyone else experienced this issue?
Also, I'm not rooted.
 
Nucco said:
So I got my Droid 4 a few days ago through the company I work for and thus far it has been working flawlessly; great phone and I like it.

However, this morning I have no 3G data connection. I've tried toggling Airplane mode on/off, turning the Mobile Network selection on/off, and restarted numerous times. I thought maybe it was Verizon 3G was maybe just down in my area, but my Droid Incredible 2 is working just fine (actually mobile hotspotting off of it) but the Droid 4 just isn't getting connection. I know I'm in good service area looking at my DInc 2 with it's full bar count and 3G connectivity.

Has anyone else experienced this issue?
Also, I'm not rooted.
Click to expand...
It's a common problem in all VZW 4g phones, an update may alleviate the problem.
 
Just a thought, could removing and re-inserting the SIM card make a difference? I know you used to be able to dial *22899 or *228 to "reset" your network connection, but that doesn't seem to be working either.

EDIT: Tried sliding out SIM card, but still not luck.
 
Just did a factory reset, sadly still the same way. I'm not sure what's happening here. We don't have 4G in the area I'm in, and my other phone sitting 6 inches away from the Droid 4 has perfect 3G connection. Bleh.

EDIT: Progress, maybe? I seem to have the "1X" signal now.
EDIT 2: Not sure if it had to do with the Factory Reset, but 3G just came back. lol
EDIT 3: Meh, I have no idea what's happening. Gone again. :(
.
 
Nucco said:
Just a thought, could removing and re-inserting the SIM card make a difference? I know you used to be able to dial *22899 or *228 to "reset" your network connection, but that doesn't seem to be working either.

EDIT: Tried sliding out SIM card, but still not luck.
Click to expand...
Don't do *228 on 4g phones, you can really mess things up.

There was/is a data outage in some areas:
http://phandroid.com/2012/03/13/verizon-wireless-experienced-brief-data-outage/

http://www.droid-life.com/2012/03/1...eed&utm_campaign=Feed:+DroidLife+(droid+life)
 
So I lost data again today, been without it pretty much all day. Been talking to Verizon Support through Twitter (@VZWsupport) and they haven't really helped. Could this be an issue with the phone? They are telling me there are no outages in my area currently. :/
 
4G phones that haven't seen some kind of OTA enhancement or update have been known to "drop" the data connection where 4G is spotty or when the phone's hardware skips a beat on signal acquisition.

The problem is that, for some unknown reason, it can't handled the 4G-3G-1X transition as gracefully as it should based on which kind of signal frequency is giving it the best shot to a data connection.

My Droid4 does at home several times a day. Which is frustrating.
 
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