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Really need help - LG K7 won't factory reset, goes into "No Command" ????? Please help.

Hi - if anyone can help me I would more than appreciate it. I have an LG K7, I don't want to upgrade it because I like the phone. It went into "enter password / emergency calls only" mode, I did the power button and volume down to get to Factory Reset, but after I click YES the first time - it won't let me click YES the second time and it goes into NO COMMAND, then reboots.

Can anyone help ??????

Thank you for reading my post.


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