Hi:
I'm about at the end of my rope here. I've had this phone for a while, and used to use the native email app to run work email (not as a "corporate" account, just a generic account), a hotmail account (again, through the native email app), and gmail through the gmail app. All worked perfectly, with the only problem being the phone occasionally rebooted itself. Annoying, but not the end of the world.
Then, I got a new job, and nothing's worked right since. I really need to get corporate email to work 100 percent of the time, and that's just not been the case. I removed my old company's email account, tried to set up the new one, but it never worked just right. Wifi works in the building, but it's got grey/white bars, not blue. Still, it works, but corporate email didn't work at all. Hotmail stopped working too, unless I got the Hotmail app, which I did. Gmail still worked fine, but WORK email still didn't work.
I finally gave up on the native email app and downloaded K-9 mail for working with work email, and that worked, but only while I was inside the building (!) and not while on my home wifi or via cell data.
After arguing with both my IT department and Motorola, I decided, on their advice, to do a factory reset. That worked, and I was able to set up a corproate email account on the phone. Gmail app came back, and worked, and the hotmail app works too. I needed to get a new Blur account, but otherwise, everything worked great.
Until yesterday, when the phone (yet again) rebooted itself. All of a sudden, now NONE of my email accounts work while I'm in the building, only when I'm outside, or on my home wifi. What gives? This is ridiculous! I'm about to toss this phone out the window, I'm so frustrated.
I'm about at the end of my rope here. I've had this phone for a while, and used to use the native email app to run work email (not as a "corporate" account, just a generic account), a hotmail account (again, through the native email app), and gmail through the gmail app. All worked perfectly, with the only problem being the phone occasionally rebooted itself. Annoying, but not the end of the world.
Then, I got a new job, and nothing's worked right since. I really need to get corporate email to work 100 percent of the time, and that's just not been the case. I removed my old company's email account, tried to set up the new one, but it never worked just right. Wifi works in the building, but it's got grey/white bars, not blue. Still, it works, but corporate email didn't work at all. Hotmail stopped working too, unless I got the Hotmail app, which I did. Gmail still worked fine, but WORK email still didn't work.
I finally gave up on the native email app and downloaded K-9 mail for working with work email, and that worked, but only while I was inside the building (!) and not while on my home wifi or via cell data.
After arguing with both my IT department and Motorola, I decided, on their advice, to do a factory reset. That worked, and I was able to set up a corproate email account on the phone. Gmail app came back, and worked, and the hotmail app works too. I needed to get a new Blur account, but otherwise, everything worked great.
Until yesterday, when the phone (yet again) rebooted itself. All of a sudden, now NONE of my email accounts work while I'm in the building, only when I'm outside, or on my home wifi. What gives? This is ridiculous! I'm about to toss this phone out the window, I'm so frustrated.