Help Recent Apps Key

[Android Question]

Inot the help menu it says that the recent apps key can be used to open app settings, but in other places it says that the long press opens multi window. I cannot get it to open settings in any apps. Any ideas?

 

[funkylogik]

What device is it?

 

[tbonk81]

Whoops! I thought I included that. It is the Verizon S6 Edge