Yahoo can't help me >< What happened was I got an alert that someone was trying to break into my iTunes again. The last time someone got in, they spent all my Yen (and it's a pain to restock). I hadn't refilled but didn't want to take the chance of someone messing with me so I changed that password and my Yahoo one that I had been using for 11 years.
As soon as I changed the password, I updated it in my DROID and went to bed. I got up the next day and after work, I tried to log on with the PC but I couldn't remember the password. I went to do password reset but I couldn't resend to alternate e-mail (the one I have registered is through my school over 10 years ago, so it doesn't exist anymore) and for the security questions, I only remember the first answer.
(Getting kind of personal with this but it helps to give all information) I suffered some head trauma 2 years ago and as a result, I sometimes have a bit of a memory problem. I can't for the life of me remember the second security question's answer. I went to their help section and chose "Click here if you do not know your security answers/forgot them", I filled out the form and at the bottom....they asked me to answer those questions. Which is redundant!
I contacted them by phone but the techs only try to do the password reset that's on the website while you're on the phone with them. I contacted customer service by my gmail account and they said I needed to answer the security questions for any further assistance. I don't use Internet Explorer so past log ins for my yahoo aren't saved anywhere in the history. I do use Firefox but I have it set to auto launch in private browsing mode, so it doesn't remember any passwords either. I didn't log into my e-mail on the phone through that browser after I updated it for the app, so I know I can't get it though there.
I realize I painted myself into a hole and it's my own fault. Which is why trying to get in through my phone is my last resort. I thought about maybe logging out of the app and trying to log back in, but for all I know it doesn't save the previous information as *'s, and might want me to fill in the password again. Which would leave me completely locked out of my e-mail.
I managed to back up the address book from the app (they give you an option to export to phone contact list) so that's something. The only thing left in there really is some e-mail but that's 100's forwarded 1 by 1 which would take a long time. I mainly want to get in because nearly everything i've done online / registered websites for years goes though this e-mail. And I could spend a long time updated all that information. Plus, sometimes when you update info like that, they want you to confirm it though your existing e-mail address that's registered. Trying to do all that on the phone would get to be tiresome.
I realize that i'm probably going to be forced to abandon the address / emails in the end, but i'm trying to exhaust all options first
I've also grown attached to it since it's been my primary address for 11 years. I don't know many who really do that anymore. Most people I know end up changing once a year and it's a major headache for them.