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dammitcharlie
Guest
Hey Android folk, I'm looking for a last ditch way to recover my text messages off of a basically dead Nexus 5.
The issue: when trying to install Marshmallow, it asked me to plug the phone in before starting the install since it was low on battery. I did that, proceeded with the install, and when I came back a while later the phone was useless. I can turn it "on" in the sense that I can get it to vibrate by holding the power button, and the screen is definitely getting power since when I press the power button the screen sort of lights up even though it's black (it looks like a backlight is lighting the black screen). The notification light also flashes sometimes.
I've contacted Google and they sent me a new device. Before I send the dead one to them, however, I would really like to get my old text messages (which I now realize I should have backed up).
What I've tried:
Is there any hope for me?
The issue: when trying to install Marshmallow, it asked me to plug the phone in before starting the install since it was low on battery. I did that, proceeded with the install, and when I came back a while later the phone was useless. I can turn it "on" in the sense that I can get it to vibrate by holding the power button, and the screen is definitely getting power since when I press the power button the screen sort of lights up even though it's black (it looks like a backlight is lighting the black screen). The notification light also flashes sometimes.
I've contacted Google and they sent me a new device. Before I send the dead one to them, however, I would really like to get my old text messages (which I now realize I should have backed up).
What I've tried:
- Hold the power button and the volume up/down buttons (done this at least 20 times).
- Took the sim out of it and put it into the new device, hoping that it would transfer texts. This didn't work.
- Tried fooling around with Nexus Root Toolkit.
- See if it shows up in Windows Explorer. It does show up, but I can't get to any files. I'm guessing that's because the phone is "locked".
- Checked Hangouts on the new device while logged in to my Google account. It didn't show the texts on my old phone.
Is there any hope for me?