I had an unfortunate accident on Saturday that resulted in my Nexus 1 screen being seriously damaged. Knowing that I had sprung for the T-Mobile insurance, I called them up, got hooked up with Asurian(sp?) and initiated a claim. Then, yesterday, I received the "offer" from Asurian re: what they were willing to replace my Nexus 1 with: the Samsung Vibrant. I understand that the Vibrant is a reasonably comparable phone in terms of sheer tech-specs, but let me express what my frustrations are:
1. I have ~$100 in accessories for the Nexus 1. (Dock, cases, etc...)
2. I have paid ~$70 in insurance on my Nexus 1.
3. The co-pay is $130.
4. I'd have to purchase new accessories for the Samsung Vibrant.
5. The Vibrant doesn't get the "Vanilla" Android updates immediately the way that the Nexus 1 does.
6. The Vibrant is going to be, essentially, out of date in less than a year (really, it already is, but not horribly).
I've been on the phone with Asurian (on the phone, which explains why I have no idea how their company name is spelled) and T-Mobile off-and-on repeatedly over the last 48 hours and I'm getting really frustrated. Certainly, I should have recognized that in buying the insurance for a phone that was sold specifically by Google would mean that I would probably not be getting the Nexus 1 as a replacement if anything were to happen, but the customer-rep who I spoke to when I set up my Nexus 1 was really enthusiastic about how great the Nexus 1 is, how great the insurance program is and how I'd get a replacement if anything were to happen (intimating that I'd get a replacement in the form of another Nexus 1). But what I'm faced with now is getting an outdated phone that still costs me, more-or-less $300-400. Is it just me or am I completely not getting the benefit-of-the-bargain? So, what I want to know is:
What should I do? Should I just suck it up and get a brand new Android phone? If so, which one? T-Mobile is willing to refund me $50 for the "inconvenience" of getting a deal which is markedly less beneficial than the deal I was made to believe I was getting (on the insurance front), so that will offset some of the cost. The Nexus 1 is still generally functional, so I can continue using it for a time until a new and greater phone is released... Or should I just take the Vibrant and count this situation as my loss and a learning experience? I need the advice of some people who follow Android hardware.
PS - the things that I really appreciated about the Nexus 1 is the vanilla updates, and the fact that Google Voice works with the phone by design, as I use Google Voice as my text-messaging program exclusively (thereby cutting my monthly service outlays by a decent margin). Those are two details that I'd like to recapture in any forward steps...
1. I have ~$100 in accessories for the Nexus 1. (Dock, cases, etc...)
2. I have paid ~$70 in insurance on my Nexus 1.
3. The co-pay is $130.
4. I'd have to purchase new accessories for the Samsung Vibrant.
5. The Vibrant doesn't get the "Vanilla" Android updates immediately the way that the Nexus 1 does.
6. The Vibrant is going to be, essentially, out of date in less than a year (really, it already is, but not horribly).
I've been on the phone with Asurian (on the phone, which explains why I have no idea how their company name is spelled) and T-Mobile off-and-on repeatedly over the last 48 hours and I'm getting really frustrated. Certainly, I should have recognized that in buying the insurance for a phone that was sold specifically by Google would mean that I would probably not be getting the Nexus 1 as a replacement if anything were to happen, but the customer-rep who I spoke to when I set up my Nexus 1 was really enthusiastic about how great the Nexus 1 is, how great the insurance program is and how I'd get a replacement if anything were to happen (intimating that I'd get a replacement in the form of another Nexus 1). But what I'm faced with now is getting an outdated phone that still costs me, more-or-less $300-400. Is it just me or am I completely not getting the benefit-of-the-bargain? So, what I want to know is:
What should I do? Should I just suck it up and get a brand new Android phone? If so, which one? T-Mobile is willing to refund me $50 for the "inconvenience" of getting a deal which is markedly less beneficial than the deal I was made to believe I was getting (on the insurance front), so that will offset some of the cost. The Nexus 1 is still generally functional, so I can continue using it for a time until a new and greater phone is released... Or should I just take the Vibrant and count this situation as my loss and a learning experience? I need the advice of some people who follow Android hardware.
PS - the things that I really appreciated about the Nexus 1 is the vanilla updates, and the fact that Google Voice works with the phone by design, as I use Google Voice as my text-messaging program exclusively (thereby cutting my monthly service outlays by a decent margin). Those are two details that I'd like to recapture in any forward steps...
