RJB
Member
Need some diagnostic advice, and also some hardware replacement hand-holding.
I have a TMO Galaxy Note (1), but this isn't necessarily specific to the one model as much as a general phone question.
Last Monday, I noticed a streak and a shadow across a picture I was taking:
This is on the rear camera, not the front facing camera.
It had worked fine on Saturday. I had dropped the phone on Sunday - but no worse, I thought, than any other drops! (Setting it down, after a call, it slipped off the nightstand).
Physically inspecting the phone, I saw what looked like a hairline crack over the lens cover. This made sense to me; the "streak" is from the crack, and the "shadow" is literally the shadow the crack is throwing from the lens cover on to the lens itself.
I replaced the middle bezel, which contains the plastic lens cover:
That did not work. The same "streak" and "shadow" appear in images.
So now I'm stymied, from a diagnostic point of view. How could the camera lens itself be scratched, since it is well protected inside the phone? Alternately, what could be causing this issue, if not a scratch?
From a hardware hand-holding point of view: I successfully swapped out the bezel. It appears that replacing the camera itself isn't that difficult.
Thanks
I have a TMO Galaxy Note (1), but this isn't necessarily specific to the one model as much as a general phone question.
Last Monday, I noticed a streak and a shadow across a picture I was taking:
This is on the rear camera, not the front facing camera.
It had worked fine on Saturday. I had dropped the phone on Sunday - but no worse, I thought, than any other drops! (Setting it down, after a call, it slipped off the nightstand).
Physically inspecting the phone, I saw what looked like a hairline crack over the lens cover. This made sense to me; the "streak" is from the crack, and the "shadow" is literally the shadow the crack is throwing from the lens cover on to the lens itself.
I replaced the middle bezel, which contains the plastic lens cover:
That did not work. The same "streak" and "shadow" appear in images.
So now I'm stymied, from a diagnostic point of view. How could the camera lens itself be scratched, since it is well protected inside the phone? Alternately, what could be causing this issue, if not a scratch?
From a hardware hand-holding point of view: I successfully swapped out the bezel. It appears that replacing the camera itself isn't that difficult.
Has anyone done this? Is it more difficult than it appears?
There's a repair shop a few blocks away (Welcome to Gadget Fix!), is this the kind of thing that I'd be better off paying them for?
What should I expect to pay for a repair?
What else should I be asking?There's a repair shop a few blocks away (Welcome to Gadget Fix!), is this the kind of thing that I'd be better off paying them for?
What should I expect to pay for a repair?
Thanks