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Hi,
long story short my other half updated her one plus 8 pro to android 12, after updating the bugs and battery issues were too much so she wanted to roll back upon rolling back to 11 the phone wants it previous pin the problem is she doesn't remember the pin ( I thought great I will just use the google sign in to get in) every time she try's to sign in her google account it says something went wrong please try again later. Could anyone help?
 
Hi,
long story short my other half updated her one plus 8 pro to android 12, after updating the bugs and battery issues were too much so she wanted to roll back upon rolling back to 11 the phone wants it previous pin the problem is she doesn't remember the pin ( I thought great I will just use the google sign in to get in) every time she try's to sign in her google account it says something went wrong please try again later. Could anyone help?

Hold the power button down, you will see the shut off, press that and hold it until saftey mode works, or......

https://eu.community.samsung.com/t5...w-do-you-roll-back-to-android-11/td-p/4107216


And:

https://www.fonedog.com/android-toolkit/how-to-bypass-google-verification.html
 
Very helpful thanks tried the methods in those threads to no success, the sad thing is the phones usb port doesn't work at all she uses wireless charging to charge the device looks like I am going to have to replace the USB cable before I can fix it.
 
Already tried mobile data my own router and in my mum's house same thing at this point I have just ordered her a new phone as she needs one for work so thanks one plus for your untested rubbish last phone we will ever buy from them.
We can get that lock removed for you - message us if interested :)
 
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