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Help ringing phone black screen /android force stop

J

jeeptecb

Member
my Photon q was ringing picked it up to answer. the screen was black. was unable to answer or silence. then got a message across the screen android force stop.?? ive only had the phone since Thursday. i just got of an EVO 4g lte. did i make a mistake by switching in my 14days
 
just to let everyone know the phone must of had an internal failure. i spoke with a Sprint tech on the phone. was instructed to return phone to point of purchase.the store i bought the phone replaced the phone with no real questions.i have noticed that the 2 apps i use the most are working properly on this new replacement.
 
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