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Rogers Dream 1.6 Update

Does Wednesday, January 20th work for all to meet somewhere in downtown Toronto?

RogersMary, it would be great if you could come and allow for us to thank you in person for all your efforts and for sticking with us.

I am located at Front/John, so I can meet anywhere south west of Yonge & Dundas
 
Amidst this victory, let's not loose focus from our LG Eve counterparts as well. We want to push Rogers and LG to make sure that the Eve users are not left behind.

Leave no droid behind!!!!!!!
 
So I need to extend my contract by a couple of months, over 3 years what's the difference. At least I'm getting a phone that has half a chance of making it half way through my contract without becoming obsolete.

As a bonus I'm getting a $50.00 mail in rebate with the phone when it comes and I get to keep my Dream.

All in all it sounds like a pretty good deal to me.

gbd
 
pir8 said:
Amidst this victory, let's not loose focus from our LG Eve counterparts as well. We want to push Rogers and LG to make sure that the Eve users are not left behind.

Leave no droid behind!!!!!!!
Click to expand...

Like the Magic users that stuck with us Dream users, I for one have no intention on giving up on our LG EVE brethren.

On that note, it might be time to start a thread dedicated to a LG EVE update so that newcomers to the forum will know where to go.

gbd
 
GreatBigDog said:
Like the Magic users that stuck with us Dream users, I for one have no intention on giving up on our LG EVE brethren.

On that note, it might be time to start a thread dedicated to a LG EVE update so that newcomers to the forum will know where to go.

gbd
Click to expand...

GBD your wisdom is worth its weight in gold. I concur with the idea of starting a separate thread for LG Eve users to provide them with ease in finding the needed information.

ATTENTION LG EVE USERS: Please follow this Thread for updates pertaining to your device. http://androidforums.com/rogers/35751-rogers-lg-eve-android-update.html
 
Great news! Thank you @RogersMary!
Now I'm trying to order online. Am I missing something here? When I follow the upgrade my phone link it tells me I can upgrade my phone anytime no term at phone only price. Then I can browse phones and when I select the Magic I can choose plans or phone only. Nothing I am seeing indicates the Dream to Magic offer. Did I miss a certain link somewhere or should I just call care?
 
ace862 said:
Great news! Thank you @RogersMary!
Now I'm trying to order online. Am I missing something here? When I follow the upgrade my phone link it tells me I can upgrade my phone anytime no term at phone only price. Then I can browse phones and when I select the Magic I can choose plans or phone only. Nothing I am seeing indicates the Dream to Magic offer. Did I miss a certain link somewhere or should I just call care?
Click to expand...

Would one of you who has successfully done this online be able to do a walk-through of how to do it?
 
So you get to keep your Dreams? Nice!

Hey, I'll buy some of them from you. Will pay very little though. Very very little.
 
Just tried to do the upgrade through the customer care number and they dind't know what I was talking about. Hope @rogershelps gets back to me....
 
for the online just the normal steps u would to upgrade cell soon as u go under your phone and click upgrade it will show u the htc magic as a special offer

Akkuzo just read what rogers mary wrote down to them and tell them ur acount info and they will see it
 
mjschmidt said:
Would one of you who has successfully done this online be able to do a walk-through of how to do it?
Click to expand...

I was successful in ordering my new HTC Magic. Here are the detailed steps:

- Go to http://www.rogers.com
- Logon with your Rogers account and password
- Click on the Wireless Box (picture of a Black Berry with signal strength)
- This should bring you to the "My Wireless Services" screen​
- You will also see a little picture of your HTC Dream​
- Right beside the picture of the Dream, there is a link "Upgrade My Phone"
- Click it (it doesn't look like a link, but it is)​
- There should be a promotion stating -$50. This is the upgrade you're looking for.
- Select it and follow on screen instructions from this point.

Hope this helps.
C.
 
ace862 said:
Great news! Thank you @RogersMary!
Now I'm trying to order online. Am I missing something here? When I follow the upgrade my phone link it tells me I can upgrade my phone anytime no term at phone only price. Then I can browse phones and when I select the Magic I can choose plans or phone only. Nothing I am seeing indicates the Dream to Magic offer. Did I miss a certain link somewhere or should I just call care?
Click to expand...

To be able to upgrade the phone online, you need to have an existing 3yr data plan and log in to MyRogers:
--Go to http://www.rogers.com
--Log in to your account through MyRogers
--Follow the Upgrade My Phone link

If you're still having trouble, call into Customer Care. The details of the upgrade should be in your account information.

Hope that helps.

.... and yes you do keep the phone, which is typical of any hardware upgrade :)
 
Decided to go the phone route. I think I'm running into problems because when I first signed up with Rogers I got a promotion through work and I'm on a corporate price plan even though it's a personal phone that I pay for. Called Customer Care and they transferred me to the business side right away. I knew right there things would go downhill. Would it surprise anyone that they didn't have a clue about this? Good thing I'm a patient person. LOL
I'll keep folks updated.
 
i was able to do mine via customercare on the phone but took a couple agents before i talked to one who knew what was going on.....
 
pir8 said:
On that note, I propose an "Android Win!" meetup at a bar somewhere downtown Toronto to celebrate the first stage victory!

For those not in or around Toronto, worry not we will down a few in your name as well! :)

Who's in?
Click to expand...

Down a few for me sadly im not old enough to get in :p
 
RogersMary said:
Have the customer care rep look into your account information. The details should be pre-loaded.
Click to expand...

@RogersMary - I got my Dream through an upgrade and now the phone rep is telling me that the offer is only good for those who activated a new account when they got their dream! Is this guy confused or you actually not giving the upgrade to people who were rogers customers before they got their dreams?!!?

I've now called twice and gotten nowhere and I'm getting pretty frustrated!
 
Akkuzo said:
@RogersMary - I got my Dream through an upgrade and now the phone rep is telling me that the offer is only good for those who activated a new account when they got their dream! Is this guy confused or you actually not giving the upgrade to people who were rogers customers before they got their dreams?!!?

I've now called twice and gotten nowhere and I'm getting pretty frustrated!
Click to expand...

There lying to you. I upgraded to the Dream and i just ordered my magic :D
 
Brendanmurphy said:
There lying to you. I upgraded to the Dream and i just ordered my magic :D
Click to expand...

I don't think anyone is deliberately lying to them. This is new today. The correct information may just be slow to trickle down. Give it a little time. I'm sure things will get straightened out.

For everything I've seen in the last couple of months, I truly believe @RogersMary wears a red cape and has a big 'S' on her chest. ;-)
 
I've asked RogersMary via Twitter to comment on both the $79 rebate coupon, and the "new account" issues. Waiting for her response.

According to Mary, the info is supposed to already be in your account when you call. Try calling again. Ask them to look for a note in your account.

As long as your contract became a "3 year" contract when you got the Dream, regardless of how long you've been a customer, you should get the deal.

I recommend calling back, and if they hassle you, you should _specifically_ ask to "elevate the call to a manager".
 
ace862 said:
I don't think anyone is deliberately lying to them. This is new today. The correct information may just be slow to trickle down. Give it a little time. I'm sure things will get straightened out.

For everything I've seen in the last couple of months, I truly believe @RogersMary wears a red cape and has a big 'S' on her chest. ;-)
Click to expand...

I thought she's a Wonder woman :P
 
mjschmidt said:
I've asked RogersMary via Twitter to comment on both the $79 rebate coupon, and the "new account" issues. Waiting for her response.

According to Mary, the info is supposed to already be in your account when you call. Try calling again. Ask them to look for a note in your account.

As long as your contract became a "3 year" contract when you got the Dream, regardless of how long you've been a customer, you should get the deal.

I recommend calling back, and if they hassle you, you should _specifically_ ask to "elevate the call to a manager".
Click to expand...

Hey Mike, I think that you meant to say $50.00 rebate.

gbd
 
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