rottweilerjim
Well-Known Member
I updated my wife's Esteem Monday and couldn't see any difference right away. But today it started turning off after it loads and shows the home screen. When I looked at it I noticed it was warmer than normal. I took the battery out to let it cool. Put it back together and started to get hot again just checking email and things like that. After heavy debating with myself I did the factory reset. Luckily the phone just finished before getting overheated and shut down. After cooling I tried again and within 10 mins it shut down again. Has anyone else have this problem and what can be done? I'm not rooted and just loaded gmail and Netflix no other apps yet.