Hey Guys, I'm having a problem with my mum's S3 LTE that I haven't seen on other forums. Her phone doesn't turn on, but is stuck on the charging symbol. It's been in the charge for 2 hours now, but no change, it stays on that symbol and it doesn't charge at all. Even when you take the battery out, the icon stays, and it doesn't turn off, meaning I can't boot it into different modes. Her carrier is EE/T-Mobile, and her phone is very important to her. HELP!