D
droidnoobers
Guest
I can access my internal memory but when i try to connect to the SD card it tells me that the phone is locked. and kies is is not working on the external either. please help.
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Hello and welcome to android Forums. My name is SolApathy & I will be assisting you with your question submitted through the guest “ask a question” service! We would like to welcome you to our forums; we look forward to assisting you today!
A few questions- Please create a new topic to reply or get an account.
-Have you encrypted your files?
-Is the device locked when you are trying to access the files. - Unlock the device if it has a screen lock, unlock the device and try again.
I hope this answer has assisted you with your issue! Please note that if you have any questions you can easily resubmit another question using the same “ask a question feature” and one of our staff experts will quickly assist you. If you prefer to have an interactive response please feel free to register with android forums. It is free and we have a wonderful community that is dedicated to helping each other with any questions you may have!
Register today!<----Link
A few questions- Please create a new topic to reply or get an account.
-Have you encrypted your files?
-Is the device locked when you are trying to access the files. - Unlock the device if it has a screen lock, unlock the device and try again.
I hope this answer has assisted you with your issue! Please note that if you have any questions you can easily resubmit another question using the same “ask a question feature” and one of our staff experts will quickly assist you. If you prefer to have an interactive response please feel free to register with android forums. It is free and we have a wonderful community that is dedicated to helping each other with any questions you may have!
Register today!<----Link