Help safe mode issue

[veronica ruiz]

I have a zte that cannot remove the battery. I've tried everything the internet has suggested and even reset my phone about 6 times and it continued on safe mode. I'm not sure what else to do. Any suggestions?

 

[girolez]

Have you tried starting it while holding the vol up button? If the button is sticking in a pressed position it could cause the safe mode to stay on during a reboot.

Have you done a hard reset (using the buttons when you boot the phone, rather than from settings)?

 

[veronica ruiz]

Actually my volume button was stuck inside, I just had to pull it out. So mabey that was the problem. Thank you