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Samsung Galaxy Legend Ringtone Problem

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I got this phone from Best Buy, its the 60$ verizon prepaid per month plan.
Since I have only had this phone for almost 2 weeks I have ran into a problem with my ringtones randomly changing, it has nothing to do with rebooting it does it randomly when someone calls me, its quite annoying cause I had a cheap straight talk phone that gave me no problems with custom ringtones, can someone relate to my problem or know how to fix it?
I have already tried to use ringtone apps that you convert your mp3s and stuff to make tones but it didn't fix the problem.
Thanks in advance
 
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