Samsung Samsung Galaxy S24 - How to transfer data from Windows PC

[Mysteryman]

I have had many Android phones, including several Samsungs, and have always been able to copy files from my Windows PC.

However, just got an S24 and I am struggling!

I connect it to the PC with a USB cable and nothing happens. Normally, the PC would recognise it and offer some options.

I can go into the phone settings and under "USB Settings" I can see "USB Controlled by" with 2 options "Connected device" and "This device".

There are also options under "Use USB for" and one of these is "Transferring Files / Android Auto", but all the options are greyed out and cannot be selected.

I am guess I need to do something else - can anyone point me in the right direction, please?

Thanks

*UPDATE* Sorted - it was the cable!!!!!

 

[Milo Willamson]

I have had many Android phones, including several Samsungs, and have always been able to copy files from my Windows PC.

However, just got an S24 and I am struggling!

I connect it to the PC with a USB cable and nothing happens. Normally, the PC would recognise it and offer some options.

I can go into the phone settings and under "USB Settings" I can see "USB Controlled by" with 2 options "Connected device" and "This device".

There are also options under "Use USB for" and one of these is "Transferring Files / Android Auto", but all the options are greyed out and cannot be selected.

I am guess I need to do something else - can anyone point me in the right direction, please?

Thanks

*UPDATE* Sorted - it was the cable!!!!!

Usually it is sometimes the cable, easy plug it in and chose the selection, the only way I ever do a remote cloud is on my pc!