Timothy Milner
Lurker
My mobile network state wont connect. How can i fix this?
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Samsung galaxy s6 help
- Thread starter Timothy Milner
- Start date
Timothy Milner
Lurker
So i have to do it through customer service or can i do it on my own
here try this:
https://www.howtogeek.com/404803/what-is-an-apn-and-how-do-i-change-it-on-my-android-phone/
but it might be easier if you contact your carrier.
svim
Extreme Android User
Who is your current carrier?
If you go to their web site, unless it's a really small, independent carrier, they all have their recommended APN settings publicly posted.
Create a new APN entry and fill it with the indicated settings. Be sure to follow the exact same spelling and grammar (i.e. if not spaces are shown, don't just add your own). It's safer to create a new APN entry than editing an existing one, that way if you do make a mistake or there's a problem you can always go back. And when you do change the selected APN, reboot your phone. Changing the APN isn't going to happen on-the-fly, you need to reboot the phone so it gets reloaded into memory.
Did this problem just start occurring recently or has it been a long-standing issue?
Another issue to consider is your S6 is a six year old phone. That's not that old really but if your carrier did make some kind of change in its cellular network service that could have a secondary effect on your phone.
If you go to their web site, unless it's a really small, independent carrier, they all have their recommended APN settings publicly posted.
Create a new APN entry and fill it with the indicated settings. Be sure to follow the exact same spelling and grammar (i.e. if not spaces are shown, don't just add your own). It's safer to create a new APN entry than editing an existing one, that way if you do make a mistake or there's a problem you can always go back. And when you do change the selected APN, reboot your phone. Changing the APN isn't going to happen on-the-fly, you need to reboot the phone so it gets reloaded into memory.
Did this problem just start occurring recently or has it been a long-standing issue?
Another issue to consider is your S6 is a six year old phone. That's not that old really but if your carrier did make some kind of change in its cellular network service that could have a secondary effect on your phone.