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Help Samsung Galaxy Tab 10.1 Wifi Connection Issues

It actually "could" be the router software still. I was SHOCKED to learn that my brand new Galaxy S4 phone was incompatible with my D-Link DIR-655 router. Who would think that's even possible. Thankfully D-Link posted a firmware update recently to address it and the S4 works like a champ now. My Galaxy Tab 10.1 tablet however STILL drops connection after some amount of (unknown) time. I was really hoping that firmware fix would have fixed both issues.

D-Link | DIR-655 Wireless N Gigabit Router
6/11/2013
firmware v1.37
* Improved compatibility issue with Samsung Galaxy S4

(also, this latest update WILL reset your settings so make sure you backup the router settings to a file as suggested, then just re-import them again)

So check your router to make sure it has the latest firmware.
 
This has absolutely nothing to do with any one particular router.

I have the same problem, my galaxy tab 2 10 drops a connection and when i try to reconnect it says it has failed to connect. If i retype the password back in, it still fails with the correct key. I have experienced this at home, at a friends home, at the airport, at my hotel. i have to restart the device, and it comes back, always.

So this is NOT a router issue, this is something the tablet is doing, and samsung should resolve it and provide a fix ASAP. It's annoying and not something that should happen with commercial ready hardware, and especially not something that should be ignored.

Without WiFi, for me, the tablet is borderline useless.
 
I've got a Samsung 10.1 which has ben working fine for a couple of years, but have recently been having exactly the problems described ie it appears to connect to the wifi router, but won't access the internet.

The way I solved it was to set a static IP address and set the domian name servers (DNS).

Problem was it wasn't that obvious how to do that.

You go into settings / wifi and click and hold on your wifi router you use. Click on modify network config. It prompts you to enter the password, but ignore this; it's not that obvious, but you can scroll down and change the IP setting to static.

To find out what IP address, go to your wifi router set up program from your desktop computer. It will probably be something like 192.168.1.1 to get into it. For your tablet you need to select an IP address with the same first numbers as what your network is using and change the last one, so something like 192.168.1.65. Retype the same number taht was there already into the Network prefix field. I also got the DNS server addresses from my router and entered them (this seemed to be important to make it work!)

Once you've changed these numbers, the save button becomes active and you can save this configuration.

It should all work now.
 
It is the device, not the modem. There are different chip sets. i suspect. Why? Because I have now bought four of them and returned two. The BLACK ones had the problem, the WHITE ones did not!! They would be run through at different times . . . . Nope, doesn't really make sense but there you are.

How many of the non working ones out there are black vs white? Post back!!
 
The problem for me was that somehow parental controls got turned on for my device. Even though the page said controls were disabled, some seemed to still be in-effect. I went through all devices turning off everything individually and then everything worked!
 
Sledge hammer said:
I've got a Samsung 10.1 which has ben working fine for a couple of years, but have recently been having exactly the problems described ie it appears to connect to the wifi router, but won't access the internet.

The way I solved it was to set a static IP address and set the domian name servers (DNS).

Problem was it wasn't that obvious how to do that.

You go into settings / wifi and click and hold on your wifi router you use. Click on modify network config. It prompts you to enter the password, but ignore this; it's not that obvious, but you can scroll down and change the IP setting to static.

To find out what IP address, go to your wifi router set up program from your desktop computer. It will probably be something like 192.168.1.1 to get into it. For your tablet you need to select an IP address with the same first numbers as what your network is using and change the last one, so something like 192.168.1.65. Retype the same number taht was there already into the Network prefix field. I also got the DNS server addresses from my router and entered them (this seemed to be important to make it work!)

Once you've changed these numbers, the save button becomes active and you can save this configuration.

It should all work now.
Click to expand...

Thanks heaps for these suggestions, I have tried them on my tablet and wife's phone and they seem to work. Before I was finding that internet via wifi would work for a few hours or days and then stop. Only way I had of getting it working again was to forget the connection, reboot router and then reestablish connection including typing in the password. Sometimes this would work and sometimes not.

I suspect that there may have been a conflict between tablet and phone for IP addresses but don't know. It will be awesome if static addresses is a permanent fix or at least if I only need to reboot the router not forget the connections.

For me I'd add that after entering the password I ticked "advanced settings" instead of having an option for network config. I then changed IP settings from DHCP to static, made sure the IP address was different for tablet and phone (with same prefixes) and didn't have to worry about the dns as it was already completed.

If I have further issues will report back, otherwise all is going well. THANKS AGAIN!
 
I had this problem for about 2 months - I was unable to use the Tab because of an "authentication error" THE WHOLE PROBLEM IS WITH YOUR **INTERNET PROVIDER** all I did 2 days ago was call my provider ( Buckeye Cablesystem ) and we went through the basics and the tech reset the modem AT THEIR OFFICE....Now I'm SURE it was the van that I saw go down our street that had something to do with the Tab messing up my connection !
 
Sledge hammer said:
I've got a Samsung 10.1 which has ben working fine for a couple of years, but have recently been having exactly the problems described ie it appears to connect to the wifi router, but won't access the internet.

The way I solved it was to set a static IP address and set the domian name servers (DNS).

Problem was it wasn't that obvious how to do that.

You go into settings / wifi and click and hold on your wifi router you use. Click on modify network config. It prompts you to enter the password, but ignore this; it's not that obvious, but you can scroll down and change the IP setting to static.

To find out what IP address, go to your wifi router set up program from your desktop computer. It will probably be something like 192.168.1.1 to get into it. For your tablet you need to select an IP address with the same first numbers as what your network is using and change the last one, so something like 192.168.1.65. Retype the same number taht was there already into the Network prefix field. I also got the DNS server addresses from my router and entered them (this seemed to be important to make it work!)

Once you've changed these numbers, the save button becomes active and you can save this configuration.

It should all work now.
Click to expand...

Thank you so much I spend an hour or more trying everything I found online until this!
 
only this time it would not "connect". I told the tab to "forget" the password and reentered it. It worked...until the next time...
 
I recently purchased a new 2019 model Samsung Galaxy Tablet A 10.1 but again find myself having to do a software analysis chase on the fundamentals. On this occasion its WIFI connection. Having a BT set up and good signals (so no excuses there) I connect for the first time and all is great. But then I put the tablet down it times out, screen shuts down, but any alerts are still operating providing the gentle tinkle of reminders that a new actions, updates, notifications and ADs are occurring in shutdown mode, so much for saving power and saving the planet.

But if I now pick it up and go to browse the all to famous internet of horrors I get no internet connection, google times out with the little drifting spaceman (cynical or what) and in settings my connection is showing connection but no internet. So I reset the WIFI and its back but then rinse and repeat the above each time the screen times out.

Having reset the tablet, set the IP to fixed, moved the IP in case of some undocumented priority of application that might render the one IP latent, looked at multiple forums and you tube recommendations I'm ready to throw yet another android product in the bin.

How can the fundamentals not be tested to destruction for simply connecting and refreshing the connection to a WIFI router, let apps fail due to bad coding but not the supply. This is a software issue not hardware, software that for the fundamentals of operation has not been sufficiently tested with the product. Whether its Google (android) or Samsung (layered interface) (software blames the hardware who blames the software loop) makes no wit.

Getting tired of software patches as an excuse that knock out base fundamentals while AI (software) is the pitch for reliance in the future. The future on this basis is fundamentally broken hoping to exploit the ignorance of the uneducated but loud and proud (emphasis on the loud) masses.

The issues and attempts tried by the posters above should have been non existent.

SO FIX IT!
 
My Samsung Galaxy Tab A 10.1 (2019) SM-T510 simple refused to work properly on 5Ghz wifi, no matter what I did.

My solution was to go into my router device's admin page, and create two seperately named network SSIDs for the different frequencies:

- My 2.4Ghz Wifi network
- My 5Ghz Wifi network

I set the tablet to only use "My 2.4Ghz Wifi network", and no issues since.
 
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