Welcome bankslady, glad to have you in the community
Have you changed any of the settings within the camera?
If you go into the camera and click the settings at the bottom left of the camera picture... or above the video recording button, then hit the 3 vertical dots you can scroll to the bottom and restore defaults...see if that changes anything.
Lastly, try performing a battery reset, by turning the device off pulling the battery then restarting the device after putting the battery back in.
Thanks for joining and i hope one of these does the trick!
Welcome to the forum
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Banklady, if the suggestion made by DC does help resolve your issue, I will link you to your device forum below, for further help and support
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