Help Samsung keyboard

[Penfold1]

Hello. Since the 4.3 upgrade I can only get a QWERTY keyboard on my phone. What's happened to the Samsung keyboard which is much easier to use? The phone seems to think the Samsung keyboard is being used - its ticked but the green tick is dimmed out. There don't seem to be any options. Can anybody help??

 

[dontpanicbobby]

There's a download in the Play Store for a Samsung S4 Keyboard and a Samsung Note 3/10.1 keyboard with handwriting. https://play.google.com/store/search?q=Samsung Keyboard&c=apps&hl=en. Other than that maybe a factory reset will restore it. But beofre you factory reset your device have you restarted it at all?

 

[ScoobyWRX]

Apparently the 3x4 keyboard no longer exists with the 4.3 update

 

[Penfold1]

Great. Bit of a retrograde step there then. Thanks