Help Samsung Kies Backup Failure

[Kneth]

For many months and many versions of Samsung Kies fail half way during a backup. Has anyone a solution for this?

Samsung support is in deep slumber...

 

[Kneth]

Kies is absolutely 100% crap.
Samsung support total crap.
Has anyone at least received an acknowledgement from Samsung customer (dis)service?
Should people spend good money for crap?

 

[llevix]

Hi, can you tell me an alternative for Kies... thank you.