Samsung needs to fix the Note before releasing the Galaxy 8 and 8 Edge.

[PleaseComeBackNote7]

I see many posts that are going to wait until the 8 and 8 Edge to release before upgrading. I think this is a mistake if this ends up being the position Samsung takes. The Note product line does not need to be permanently removed, it just needs to be fixed, and it might need a new name, but that's it. Waiting until this time next year to release a new phone that resembles the note is not the position I would take if I were a Samsung Executive. Samsung has a long history of making quality products, and that needs to be the focus. The Note is a unique product and has no real basis for comparison.

I think the existing inventory could be re-assembled to fix the problem, it wouldn't be cheap, but it would mitigate some of the losses. What will happen to all of those phones? I hope Samsung realizes that this phone is too good to place on the scrap heap. Fix it, re-brand it, whatever, don't give up, and don't expect us to think that we consider the Galaxy 8 and 8 Edge to be a suitable replacement, you can do better than that.

 

[AZgl1500]

agree, but the executives and their lawyers have spoken.

 

[Preach2k]

I see many posts that are going to wait until the 8 and 8 Edge to release before upgrading. I think this is a mistake if this ends up being the position Samsung takes. The Note product line does not need to be permanently removed, it just needs to be fixed, and it might need a new name, but that's it. Waiting until this time next year to release a new phone that resembles the note is not the position I would take if I were a Samsung Executive. Samsung has a long history of making quality products, and that needs to be the focus. The Note is a unique product and has no real basis for comparison.

I think the existing inventory could be re-assembled to fix the problem, it wouldn't be cheap, but it would mitigate some of the losses. What will happen to all of those phones? I hope Samsung realizes that this phone is too good to place on the scrap heap. Fix it, re-brand it, whatever, don't give up, and don't expect us to think that we consider the Galaxy 8 and 8 Edge to be a suitable replacement, you can do better than that.

I agree with you. But i think they will test it with the S8. They need to test the S8 and make sure that battery is fine. If they have issues with the S8 they are finished. I heard that there will be no more Note branding. What ever S-Pen phone they release next it will have a different name.

 

[PleaseComeBackNote7]

Here's the thing, right now Samsung owns this particular market with the Note. The Galaxy phones share the market with the rest of the herd, the Note has no basis for comparison.

If I worked for one of the other manufacturers I would be working around the clock to get a high end phone with a stylus and similar specs to the N7 to market ASAP, because currently this market has no new product, only the older Notes if the stylus is a must have feature. Huawei or Motorola/Lenovo could do this easy, and this would leave Samsung sharing a market they once had all to themselves.

When the blood is in the water, the sharks will soon appear.

 

[Hadron]

By that logic, why were Huawei or Lenovo not already doing this? Lenovo in particular already have a lot of experience with active stylii. They could pitch into that market without the Note's problems if they thought it worthwhile.

Samsung themselves haven't always been committed to it: they didn't release the Note 5 in Europe because they didn't think enough of us wanted the stylus (though many people told them they were wrong). Personally I'd like to see them show more commitment to the stylus in tablets - they've offered no worthy update to my Note 10.1 (2014) so far, and they never even updated their alternative stylii for the 2014 model (I actually use a Lenovo stylus with mine, as the built-in s-pen is a little small and the alternative Samsung stylii aren't calibrated right for the 2014 model). So I have to assume that they don't think the market is too profitable, even if there are plenty of us who would like the device.

 

[psionandy]

The Note brand is now toxic... I have an old note II that I still use as a media player, and all through this week i've had people asking me if its going to explode.

If samsung has any sense, they'll kill the note brand before the contagion spreads to their other devices.


Wondering now, if they'll ship the s8 with a digitizer built in... and then let people who want one buy the s-pen separately...

 

[Hadron]

Wondering now, if they'll ship the s8 with a digitizer built in... and then let people who want one buy the s-pen separately...

That could work, but results in either a higher price or a lower margin. And presumably it would lack the convenience of a storage bay for the stylus, unless you put the bay there and include a "plug" of some sort for those who don't buy the stylus.

The question is how many people know, by sight, the difference between a Note and any other large-screened Samsung? Would those same people be asking if you used a S7 Edge? Though I do agree that it's probably safer to drop the name "Note" now.

 

[Slug]

The question is how many people know, by sight, the difference between a Note and any other large-screened Samsung? Would those same people be asking if you used a S7 Edge?

Guilt by association. I heard "I've always liked Samsung but these exploding Galaxies have put me off" twice today from customers. That's why the Note 7 had to die... Samsung's brand reputation is suffering, as is their stock value.

I can sympathise with loyal Note users, as I had to contact two myself with the news that they now won't be able to upgrade to the N7 as planned, but as the only Android smartphone OEM showing a profit they owe it to the shareholders to protect the brand's value.

 

[El Presidente]

I think the existing inventory could be re-assembled to fix the problem, it wouldn't be cheap, but it would mitigate some of the losses. What will happen to all of those phones?

They're being disposed of: http://motherboard.vice.com/read/galaxy-note-7-explosion-environmental-impact-recycling

There's too big a stigma attached to the Note 7 name for the devices to anything other than recycled or destroyed. I doubt they'd legally be allowed to sell them again anyway.

 

[svim]

There's a big disconnect between how the general public and those of us here in Android Forums see the Note product line. Most consumers aren't aware of specifics, they generally consider a Galaxy S7, a Galaxy S7 Edge, and a Galaxy Note 7 to be more or less the same. Even the news media with it's vast fact checking is often unable to made the distinction -- if there are the words 'Samsung' and '7' in the name that's the story line.
Samsung will most likely be able to move on past this debacle, the public generally has a really short attention span but for now any Lithium-ion battery problem is going to get amplified.

 

[mikedt]

There's a big disconnect between how the general public and those of us here in Android Forums see the Note product line. Most consumers aren't aware of specifics, they generally consider a Galaxy S7, a Galaxy S7 Edge, and a Galaxy Note 7 to be more or less the same. Even the news media with it's vast fact checking is often unable to made the distinction -- if there are the words 'Samsung' and '7' in the name that's the story line.
Samsung will most likely be able to move on past this debacle, the public generally has a really short attention span but for now any Lithium-ion battery problem is going to get amplified.

That's something that crossed my mind yesterday at the local Samsung Service place, when I returned my N7, they offered me an S7 Edge as an alternative to full refund. I imagined having to keep on explaining to students, parents, other teachers and admin at the school, that I no longer had a phone that could "explode", if they saw I was using an S7 Edge. They can see with my Oppo R7 Plus, I'm now using an obviously different device.

 

[toptobottom]

That's something that crossed my mind yesterday at the local Samsung Service place, when I returned my N7, they offered me an S7 Edge as an alternative to full refund. I imagined having to keep on explaining to students, parents, other teachers and admin at the school, that I no longer had a phone that could "explode", if they saw I was using an S7 Edge. They can see with my Oppo R7 Plus, I'm now using an obviously different device.

Yup, I could just hear those young kids going home and telling their Parents that "Mr. Mike still has an SG phone and wants to blow us up" had you made the switch to an S series. Smart move to just get away from them completely until the ashes settle.