Help Samsung SG3 microphone issues

[cheaplikeafox]

I've been having microphone issues ever since I got my T-mobile Samsung gs3 a few weeks ago. People tell me that my phone sounds like it's on mute or that suddenly I'm faded away because people will say "hello? Are you still there?" Meanwhile I can still hear them fine. It happens on almost every phone call. However, when I use the speaker or my bluetooth headset then it works fine without problems. My phone is not on mute and I have turned of noise reduction and the option to mute phone when turning phone upside down.

Is this a known or common issue or does my phone need to be replaced through samsung warranty? I searched this forum and several other sites, but I haven't found a solution yet.

Thanks.

 

[funkylogik]

Sounds like its a hardware fault so id use the warranty :thumbup:

 

[GTWalling]

Or maybe some trash in the hole at the bottom covering the mic.

 

[funkylogik]

Good point. Try the simple physical things 1st. A vacuum cleaner :thumbup: